Bad Product or Bad Review?

Bad Product or Bad Review?

I’m in the market for a new vacuum cleaner and I started a bit of research online and I came to realize that I’m a review junkie. Whenever I buy any sort of appliance I spend days and maybe even weeks reading reviews on the product I’m thinking of buying and its competitors. Why spend that much money on something if it’s not going to work?

I take each of these reviews with a grain of salt however, because:

  1. People are simply more likely to write a review if they’ve had a bad experience with a product or service. They tend to be angry and upset and need to vent.
  2. Ten one-star reviews out of 500 definitely doesn’t mean my vacuum is going to explode after the first time it meets my living room carpet.
  3. People seem to have unreasonable expectations for their money. Of course that wine fridge you bought for $119.99 isn’t going to be as awesome as the super deluxe ultra-quiet $899.99 model that you sister-in-law has.
  4. Then there are the type of people that will give something a one star review because it showed up crushed because the UPS guy backed over it with his truck. That’s not the products fault and you shouldn’t judge it on that basis anyway.

So when buying appliances and reading reviews, I urge you all to use your brain and not just your eyes when doing your research. Otherwise, you might miss out on a great product simply because someone was grumpy the day theirs showed up.